Property Management Speakers
Harcourts Western Australia CEO
Shane Kempton is the Harcourts WA CEO and high-performance coach who has experienced life and business from many perspectives and at the highest level.
From serving his country as a Soldier working with the Australian SAS, Business Owner of Australian’s number 1 real estate office, CEO of three national real estate groups, Author of the book “Your Best Days Are Ahead Of You”, Founder and President of a Military Motorcycle Club which looks after our latest service veterans, through to hosting Sir Richard Branson for Breakfast and raising in excess of $160,000 for charity.
Shane’s life experiences, coupled with his three-decade obsession with self-development (which continues to this day) has created a very unique set of skills and coaching style, which he uses to empower people to become the best version of themselves.
Specifically, he works on mindset, resilience and mental conditioning, assisting people to become more internally motivated, driven and capable of handling any situation external to them.
Happily married with 4 adult children and 5 grandchildren (who affectionately call him Grand-Dude), Shane continues to learn, grow and share, knowing both his and your “best days are ahead of you”.
Head of Property Management
Karmen Costigan, Head of Property Management for Harcourts Australia, has had over twenty years experience in the real estate industry. She has worked in Melbourne, Sydney Brisbane and Los Angeles. In her previous role, she led her team to be finalists in the 2020 and 2021 REB Training and Education Program of the Year. Karmen leads a national team of property management consultants with a strong focus on training the Harcourts network in PM best practice and business development. Karmen has had over seven years in corporate real estate and specializes in coaching business owners to increase profitability and build the asset value of their rent rolls.
Director Harcourts Carrum Downs
Troy began his real estate career as a cadet in Aspendale before joining brother Brent in their home town of Frankston in 1998. His career flourished exceeding all expectations and Troy achieved the honour of opening an office as Branch Manager in Mt Eliza later that year. It was from this time that the juggernaut of MPRE began in 1999. As one of the original team members, Troy opened his Carrum Downs office in 2000, and also progressed through to being one of the company’s top auctioneers. With his vast experience in both the corporate side and sales through to the business ownership side of the industry. Troys values lie closely with those of the Harcourts group People First.
PM Department Manger Harcourts Alliance
Having known from a young age what her career would look like Samantha started her Real estate career in Darwin in 2008 after leaving Victoria. Then decided to move to Perth in 2011 to continue her Property Management career. Her passion for people, property and hard work shines through every aspect when you get her talking about the real estate industry. Mentoring people throughout her career and watching them achieve their best is really something Sam has enjoyed while also growing in her own skills and knowledge. Nothing is too much trouble for Sam and you will always feel comfortable asking her for help, something that she is proud to acknowledge as an attribute of hers. Being a leader of ten women Sam loves the day to day challenges that come with managing staff, from negotiating situations to assisting the staff with daily challenges, being a wealth of knowledge ensures no question goes unanswered. Recognised on a National stage in July 2015, Samantha achieved Finalist status in the Real Estate Business awards as 'Property Manager of the Year - Metropolitan' and was also awarded the City of Wanneroo's Employee of the Year in 2016 showcasing her experience and dedication to her role and the industry.
General Manager Harcourts Property Centre
Janelle’s love and interest in property led her to chase a career in Real Estate.
Straight out of school in 2001 she started out as a Trainee – Janelle used her time to watch, learn and understand Real Estate. The choice was clear very quickly for her – Property Management was where her passion was. She worked hard as a Property Manager and was fast tracked to Senior Property Manager and held this position for many years.
Janelle now holds the role of General Manager for Harcourts Property Centre. She understands the importance of the relationships she holds with both internal and external clients, her attention to detail is impeccable, and her focus is on maintaining a high level of service and professionalism.
Property Operations Manager Harcourts Western Australia
Irene has 25 years’ experience in the Perth and Western Australia Real Estate Industry across all disciplines including Commercial and Residential Sales, Property Management, managing development projects, off-the-plan sales and consulting to Government departments on Inner City urban renewal and redevelopment projects.
Irene’s passion is collaborating with businesses to develop their strengths, overcome challenges and position themselves to achieve their full potential.
Property Management Director, Harcourts Solutions
With a career spanning 22 years, Jodie leads the Harcourts Solutions property management division; an award winning, privately-owned company with 4 locations across Brisbane and a growing portfolio of over 2000 properties. Her role is to ensure Harcourts Solutions is the chosen workplace for the best property management professionals in Australia.
Jodie held state and national roles within Harcourts and Ray White, a national role within a successful prop tech company and she pioneered a national property management franchise. She is passionate about customer service and the future viability of the industry and has regularly shared knowledge, speaking at major events across Australia and New Zealand. Jodie has twice been awarded in the Top 50 Real Estate Influencer's List by Elite Agent.
Property Management Operations Manager, Harcourts Solutions
Jess Calvert embarked on her career in real estate after completing her HSC and real estate certificate in rapid succession. Originally employed as a Receptionist and Administrator for a large franchise office in her home town, her skills, work ethic, ‘can do’ attitude showed enormous promise for a successful career in real estate.
Jess was most passionate about Property Management, and creating lasting relationships, and had the philosophy ‘clients for life’. She was immediately recognised by her peers and community as a highly motivated individual, and always delivered quality service in a positive and energetic manner to her clients. She promptly climbed the ranks to become a very influential team member in Queensland’s largest independent real estate agency.
Jess spent two years as an integral part of the Harcourts Queensland corporate team offering training and consulting to the network before moving to Harcourts Solutions to take up the role of PM Operations Manager.
Managing Director, Harcourts Pinnacle
One of Harcourts most awarded agents over the past 15 years, Johnny Lin is ranked consistently within the Top 10 in Harcourts Queensland Group, Top 20 in the Harcourts Australia Group and Top 20 in Harcourts Internationally out of 6700 sales consultants which rank him in the Top 1% of the entire real estate industry.
Johnny’s real estate success began with the background of being raised in a family business environment as well as the many management jobs that he undertook while studying full time. In his final year of study Johnny discovered his passion for real estate and he joined the real estate industry while completing his final year of university. During his second quarter in the industry with Harcourts Pinnacle, Johnny achieved a Silver Award and a Gold Award in the following quarter and is now a Titanium level agent selling over 100 homes a year.
Property Manager, Harcourts Pinnacle
Danielle Cowell (Dani) has worked in Property Management since 2008 and joined the team at Harcourts Pinnacle as a Property Manager in February 2017 after returning back from maternity leave with her second child. When asked what makes a successful property manager, she describes some key features as being knowledgeable, organised and a good problem solver with being able to think “outside the box”.
Dani has a professional yet relaxed approach and believes it is important that her clients receive good communication, feel comfortable and receive empathy when needed as most of the time we are managing someone’s biggest asset.
A Property Manager driven by positivity, goals and a can do attitude. Dani has also achieved No. 1 in Property Manager Excellence.
Property Operations Manager, Harcourts South Australia
Kylie has been involved in all aspects of Real Estate since 1990. During this time Property Management has been her targeted area of interest. Having worked in 3 states and territories of Australia she has studied Real Estate a number of times covering different state legislation. Kylie is a licensed Property Manager, Sales Representative and Auctioneer and qualified trainer with a Certificate IV in Training and Assessment.
Kylie is a born and bred country South Australian, travelling being paramount in her life together with a passion for real estate. Settled with a family she is now relishing her role as Property Operations Manager for Harcourts South Australia.
Being able to share her experiences and pass on knowledge to other Property Managers and Business Owners derived from many years of actively being involved in all facets of real estate is a rewarding experience.
Property Operations Manager, Harcourts Tasmania
Kylie has an investor background having purchased her first investment property at the age of 21 and is still a landlord today. Kylie brings over 27 years of knowledge and experience to her Tasmania POM role, which she has held for almost 14 years. Kylie is a fully qualified trainer and assessor, plus has a Diploma in Business and is a current Licensee for a Harcourts office, which enables her to keep at the forefront of the daily commitments required to help manage an Agency and staff.She has also worked as a stake holder with the Tasmania Government, working alongside past Government Ministers to establish ‘Minimum standards for renting’.
Property Operations Manager, Harcourts Victoria
More than 20 years of experience within all sectors of the Real Estate Industry has positioned Lisa McNiven well for her role as Victorian Property Operations Manager. Highly versed in all aspects of property management, she fully understands that this is a business based on relationships and has been very successful in developing and inspiring staff to achieve their professional goals.
Having spent the past four years in training and leadership roles, Lisa has a wealth of knowledge to share and a natural ability to deliver training and strategic support to our team. Lisa has a genuine care for the people she comes into contact with, coupled with a strong focus on building and maintaining relationships mean that she is able to instill others with confidence and help them achieve exceptional results.
Peter Thurin spent more than 20 years owning, building and selling successful businesses but it was a simple phone call that led to an epiphany about life and what he wanted out of it. Ever since he was a boy, Peter had wanted to be a black belt in martial arts. It was a dream, but an unfulfilled one. At 36 years of age, Peter made the decision to finally pursue that dream by making a simple phone call to his local Taekwondo school to arrange his first lesson. It was easy to do, but for 36 years it had also been easy not to do.
That was the epiphany.
Now a 3rd Dan Black Belt, Peter sees everything in life as a choice between ‘easy to do’ and ‘easy not to do’. Just like he did in pursuing his own dream, Peter now helps people focus on what they CAN DO rather than what they can’t. He helps people from all over the world with the inspiration, enthusiasm, and determination they need to rise to the challenge.
Peter’s story is not one of extraordinary achievement, but it is a story of achievement. It’s a story of what ordinary people can achieve when they focus on what matters to them and, starting with small steps, build the momentum they need to reach their goals.
As Peter says, “big-picture goals can be so daunting that often people don’t have the courage to get into the game. I say ‘It’s OK to feel awkward, it’s OK to feel uncomfortable, but don’t allow those feelings to prevent you from making a start. So, what’s the one thing you need to do to make a start? Let’s go and do that together. Let’s get excited!’
Easy to do. Easy not to do. Your choice!®
Peter is a qualified pharmacist and, among his many quiet achievements, counts his wife Sharon and three grown-up kids as among his most meaningful. He lives in Melbourne, Australia and works globally.